1. 1. Describe the bureaucratic form of organization and discuss its advantages and disadvantages
   2. Explain the major ways in which organizations are divided into departments.
   3. Describe four modifications of the bureaucratic structure: matrix structure; flat structures; downsizing and outsourcing; and the horizontal structure.
   4. Identify key factors that influence the selection of organization structure.
   5. Specify how delegation, empowerment, and decentralization spread authority in an organization.
   6. Identify major aspects of organizational culture, including its determinants, how it is learned, and its management and sustaining.
   7. Describe key aspects of managing change including gaining support for change.

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