Select an industry and consider how IT systems and business strategies focused on digital interactions can transform the way companies are doing business. IT systems can transform how a company interacts with its customers, partners, and suppliers, how employees do their work and the entire nature of how a company operates. With the concept of “digital enterprise” companies may be rethinking their entire approach to doing business, relying on IT/digital systems for efficiencies, geographical reach, around the clock operations and novel ways of engaging with customers. Innovative companies are also disrupting traditional industries and even creating new industries – examples include Amazon (the “everything” store), Airbnb (a marketplace connecting travelers and hosts), Uber (ride-sharing), and many others.
Select a prototypical company within your selected industry (it could also be the company you are working for) and create a proposal on how the company can use IT technologies and systems to change the way it is doing business and transform itself. Consider the current and long term challenges the company may be facing (competitive pressures, the need to reduce costs, the need to increase efficiencies and productivity, ability to grow and expand, evolving customer preferences and needs, etc.). Your proposal should provide a comprehensive approach to use IT technologies to address the company challenges. Outline the future vision of how the company can be operating with the use of IT and digital technologies, and provide examples of how the new vision will impact interactions with customers, partners, suppliers, internal operations, and employee activities. Try to be creative and innovative in using digital technologies to transform business strategies. Explain the steps needed to implement your strategy and initiate a digital transformation.
Create your response to this challenge as a proposal you will submit to business strategy leadership in your selected company. Format your response as an APA paper and include a bibliography with references/sources you have consulted in preparing your proposal.
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