CHCDIV003 Manage and promote diversity


  1. Define cultural awareness, cultural safety and cultural competence. How do these impact on leadership and management practice? (180-200 words)
  2. In a short paragraph, define diversity. Your answer should be in your own words.
  3. List ten (10) of the diverse characteristics of people that might be encountered in the modern workplace.
  4. How can leaders and managers encourage acceptance of diversity in work practices and service delivery? (50-100 words)
  5. Why is it important to suspend your own cultural assumptions when working with colleagues and clients from diverse backgrounds? (120-150 words)
  6. List eight (8) legal and ethical considerations (international, national, state/territory, local) for diversity practices at a management level.
  7. List ten (10) benefits of a diverse workforce.
  8. What is direct and what is indirect discrimination? Give at least four (4) examples of each. (300 words)
  9. How can you ensure that all clients have access to effective and equitable activities? Give six (6) examples. (200 words)
  10. What are eight (8) possible barriers to inclusivity that could be encountered in community service providing organisations?
  11. Suggest ten (10) cross-cultural communication strategies that might be valuable in a community service facility.
  12. What are the principles and practices that support inclusivity? Acceptance and acknowledgement of diversity are supported by what types of planning and work practice? (170-200 words)
  13. Explain how you would analyse a workplace practice to determine whether it matches workplace objectives in relation to diversity.